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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ro Ecklund

July 28, 2026

5  out of  5
rating by Ro Ecklund
"Jacki, was patient in assisting us with the Drive Safe and Save discount and getting the State Farm app reestablished!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Samantha Janisch

July 23, 2026

5  out of  5
rating by Samantha Janisch
"I highly recommend either this office or the one in Palatine. They are always very helpful and pleasant, especially when dealing with something that can be so stressful. Eric Nielsen made the process seamless and was helpful every step of the way!"
We responded:
"Thanks so much for the amazing review, Samantha! We really appreciate your support here in Huntley. Just reach out anytime if you need us - we’re here for you. "
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Robert Bowers

July 23, 2026

5  out of  5
rating by Robert Bowers
"I dropped by the Palatine office recently and had a great experience speaking with Eric Nielsen. He was extremely professional, friendly, and welcoming. Chad's team clearly runs a top-notch, customer-focused agency!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Huntley to know you had such a great experience with us. "
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Diego Fernandez

July 22, 2026

5  out of  5
rating by Diego Fernandez
"We've been using Chad Radtke's services for years and they have always been super helpful regardless of the agent you talk to. Highly recommended."
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Coffee girl

July 17, 2026

5  out of  5
rating by Coffee girl
"Shelly was super helpful and very nice!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Matthew Mack

July 16, 2026

5  out of  5
rating by Matthew Mack
"Convenient location in Palatine to get your auto and home quoted."
We responded:
"Matthew, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Huntley insurance team is always here and happy to help. "
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Doug Shank

July 14, 2026

5  out of  5
rating by Doug Shank
"Jacki, is the best and very informative. She made sure my wife and I were saving money, while still getting properly insured."
We responded:
"Thank you for the 5-star review, Doug! Here on State Farm Agent Chad Radtke’s Team, we are proud to serve our community and appreciate your recognition. "
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Eric Nielsen

July 13, 2026

5  out of  5
rating by Eric Nielsen
"High attention to detail; Chad Radke and his team provide an excellent level of customer service. Ranging from great communication to consistent notifications about account details, and current activity; I have been very pleased of the level of Performance this office provided me.

Chad has two offices in Palatine, and Huntley Illinois. You can meet in person; or have access to a team that oversees your account. The benefits to working with Chads team far outweigh any other provider in the area. This team is committed to a professional and personal relationship to their clients, and are determined to exhausting every resource to assure their customers have coverage.

A big shoutout and recommendation to Chad Radtkes team! Thank you for the service you provide!"
We responded:
"Thank you for taking the time to leave such a great review, Eric. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Christopher Wagner

July 9, 2026

5  out of  5
rating by Christopher Wagner
"I meet Chad for the first time today, he seemed friendly and willing to assist today!"
We responded:
"Thank you for the amazing review, Christopher! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Pat

July 6, 2026

1  out of  5
rating by Pat
"This outfit is dangerous. I dropped off my annual policy check at their office and got an e-mail confirmation the next day. On day three I got another e-mail saying to ignore that first confirmation since they had lost my check. I asked who was going to pay the "Stop Payment" I filed with my bank and they tap-danced. Then the agent called me to say paying with checks was outdated and would be replaced in the future. (Like that's my fault?) I cancelled my auto, home and umbrella policies and asked for a refund of the unused days. Have not seen anything in the past week.
I'm filing complaints with the Illinois Dept of Insurance and the BBB. That was last week. I'm waiting for their next screw-up."
We responded:
"Thanks for your feedback Pat. We will continue to work to get better and your feedback is important in helping us do that. After 20 years of using feedback like yours it has helped us get better every day. Thank you again. Chad Radtke"
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Chastity Groenland

July 3, 2026

5  out of  5
rating by Chastity Groenland
"Shelly Marconi was so warm and helpful. She genuinely cares about making sure her clients are prepared for the unanticipated life events State Farm provides support and protection for. Thank you Shelly."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Huntley to know that you had such a wonderful experience with us here on State Farm Agent Chad Radtke’s Team."
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Pat McCabe

June 29, 2026

5  out of  5
rating by Pat McCabe
"Jacki was very patient and had great customer service. She answered all my questions and I would highly recommend her for all your insurance needs."
We responded:
"Thank you for the 5-star review, Pat! Here on State Farm Agent Chad Radtke’s Team, we are proud to serve our community and appreciate your recognition. "
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Maxine Farbisz

May 30, 2026

5  out of  5
rating by Maxine Farbisz
"Jacki was very helpful and had ots of patience"
We responded:
"Maxine, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chad Radtke’s Team is just a call or email away!"
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Mary Duncan

May 28, 2026

5  out of  5
rating by Mary Duncan
"Jacki Hadzic at the Chad Radtke State Farm office in Huntley did an outstanding job helping us with our homeowner and computer coverage a few days ago. She helped us understand the policies and refine the coverage on both to be within our budget and still give us the peace of mind knowing that we now can meet our needs and still have affordable insurance. We highly recommend Jacki for her knowledge, understanding and professionalism."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Huntley to know that you had such a wonderful experience with us here on State Farm Agent Chad Radtke’s Team."
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Patti Brown

May 28, 2026

5  out of  5
rating by Patti Brown
"I had an expert experience with Jacki,
She helped me save money on my policies and was patient and knowledgeable. She even helped me set up my State Farm app."
We responded:
"Patti, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chad Radtke’s Team is just a call or email away!"
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Jan Osmun

May 6, 2026

5  out of  5
rating by Jan Osmun
"They were very helpful & informative in assisting me to get better insurance at a better price. Thank you."
We responded:
"Thank you for your kind review of State Farm Agent Chad Radtke’s Team. We appreciate it!"
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Rich Claycamp

May 6, 2026

5  out of  5
rating by Rich Claycamp
"I ended up finding these great people. Chad is always ready to help and when he isn't available you get great people like Leslie Gonzalez, who helped me to figure out my account and get it where it needed to be financially. She wad able to help me and that's why even though they are not the cheapest, they are the best to have when you need it. From top to bottom great people with even better service, Thanks Leslie Gonzalez."
We responded:
"Rich, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chad Radtke’s Team is just a call or email away!"
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1964bucke

April 23, 2026

5  out of  5
rating by 1964bucke
"Jacki from Chad Radtke’s State Farm office helped me make informed decisions regarding my home and auto insurance policies. She clearly explained the coverage options and the discounts available to help offset the cost of insuring my home and vehicles. Thank you Jacki for the great customer service."
We responded:
"Thank you so much for the 5-stars, 1964bucke! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Erik Thompson

April 10, 2026

5  out of  5
rating by Erik Thompson
"Great people to work with!"
We responded:
"Thank you for the fantastic review, Erik! We are always here to help with your insurance needs here in Huntley . "
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John Daigneault

April 9, 2026

5  out of  5
rating by John Daigneault
"Shelly Marconi was a pleasure to deal with! She was very patient with answering the myriad of questions I had, and left me feeling confident in selecting coverage that would best suit me and my family."
We responded:
"Thanks so much for the fantastic rating, John! We are so glad you had a positive experience with us here on State Farm Agent Chad Radtke’s Team. If there is anything we can do for you in the future, just give us a shout! "
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M H

April 1, 2026

5  out of  5
rating by M H
"Jacki is by far the best insurance representative I’ve had! This whole organization really shows that they care about my family and their well being. Jacki and their whole organization goes above and beyond to solve any problems that I have. They are so accommodating to all my concerns and any issues that arise pertaining to my insurance needs. Chad is the best State Farm agent all around. Worth every penny spent."
We responded:
"Thank you for the amazing review, M! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Myrh Prinster

April 1, 2026

5  out of  5
rating by Myrh Prinster
"Clark was very helpful in getting us set up with commercial vehicle insurance for our business. He is very knowledgeable and was really easy to work with."
We responded:
"Myrh, thank you for your wonderful review of State Farm Agent Chad Radtke’s Team!"
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Timothy B

March 31, 2026

5  out of  5
rating by Timothy B
"I had a great experience working with Clark. I Highly recommend to anyone looking for a reliable and professional insurance agent."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Patrick Roberts

March 31, 2026

5  out of  5
rating by Patrick Roberts
"They were very friendly and helpful with my questions. Great experience."
We responded:
"Thank you for the amazing review, Patrick! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Beverlee Metcalf

March 26, 2026

5  out of  5
rating by Beverlee Metcalf
"Jacki, thank you so much for all your help when I came in to the State Farm office. You are so knowledgeable and kind and a joy to deal with. I’m delighted with the service you offered me Chad is so lucky to have you on his staff. Thank you so much for your kindness and expertise. You’re the best!!❤️"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."