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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Cole

Michael Cole

November 9, 2024

1  out of  5
rating by Michael Cole
"Chad was rude and disrespectful to his employees right in front of me, so I turned around and left."
We responded:
"What location did you visit? I looked up your profile and appears you might have some connections in the state of Wisconsin. I look forward to hearing more about what you heard that led to your action of leaving. Give me a call so I can address the situation better in the future. Thanks Chad"
Profile photo of Caitlin Ault

Caitlin Ault

November 5, 2024

5  out of  5
rating by Caitlin Ault
"Leslie was super helpful she answered all my questions quickly and concisely."
We responded:
"Hey Caitlin! Thank you for your amazing review and feedback, I am happy to hear that Leslie and our office were able to help you out and answer your questions. Give us a call if you have any questions! - Chad"
Profile photo of Allison Cingrani

Allison Cingrani

October 30, 2024

5  out of  5
rating by Allison Cingrani
"Jacki was just so wonderful and helpful! Happy to be with this location!"
We responded:
"Thank you, Allison, for your review and feedback on your experience with us! I am glad that we have been helpful to you and that you have been satisfied with the work we have done, give us a call if you need any further assistance! – Chad"
Profile photo of Kellina Kittleson

Kellina Kittleson

October 30, 2024

5  out of  5
rating by Kellina Kittleson
"I talked with Brenden about policies and he was very knowledgeable and used words that I was able to understand. Highly recommend"
We responded:
"Hi Kellina! Thanks for your review and feedback on your experience with us, I am glad that we were able to provide you with such amazing service and help you out, give us a call should you have any questions! – Chad "
Profile photo of Colin Casey

Colin Casey

October 29, 2024

5  out of  5
rating by Colin Casey
"Brenden was able to help get me the policy I needed. He was/is very knowledgeable and is willing to go the extra mile for customers!"
We responded:
"Thank you for the fantastic feedback, Colin! We're thrilled to hear that Brenden was able to help you and that his knowledge and dedication made a difference. We appreciate your support and are always here to go the extra mile for you! - Chad"
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Kelli K

October 29, 2024

5  out of  5
rating by Kelli K
"Brenden was very kind and great at explaining and answering all the questions I had."
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Lexi M

October 29, 2024

5  out of  5
rating by Lexi M
"Brenden was super helpful with any and all questions I had. Amazing customer service!"
We responded:
"Thank you for the wonderful review, Lexi! We're thrilled to hear that Brenden provided amazing customer service and was able to help with all your questions. Your satisfaction is our top priority, and we’re glad to have met your expectations! - Chad"
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Ronald Smith

October 25, 2024

5  out of  5
rating by Ronald Smith
"Jacki, knowledgeable young lady. Glad for her going over my insurance needs"
We responded:
"Thank you Ronald. We appreciate your comments and look forward to seeing you again. "
Profile photo of Nancy Huber

Nancy Huber

October 16, 2024

5  out of  5
rating by Nancy Huber
"Jacki, is a very personable, helpful, knowledgeable, and she helped us save money on our policies."
We responded:
"Hi Nancy! I appreciate you taking the time to leave such a lovely review of our office and I am happy to hear that it was a positive and helpful one. Don’t hesitate to reach back out if you have any other questions! – Chad"
Profile photo of Sam Saia

Sam Saia

October 16, 2024

5  out of  5
rating by Sam Saia
"Jacki, one terrific lady very helpful, very experienced in what she’s doing, and credit to the company. She saved me money on my policies while still providing excellent coverage."
We responded:
"Thanks for your outstanding review Sam! I am glad Jacki and the rest of the office were able to give you such a great experience and help you out with your insurance needs. Please feel free to give us a call with any questions! – Chad"
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april pozzi

September 30, 2024

5  out of  5
rating by april pozzi
"Jacki, we are very happy with Jacki regarding switching policies , adding policies and also saving money on are policies ."
We responded:
"Hi April! I am happy to hear that you had a pleasant experience with us, and I appreciate you taking the time to provide us with such kind feedback. Don’t hesitate to give us a call with any questions! - Chad"
Profile photo of Bill Chaney

Bill Chaney

September 30, 2024

5  out of  5
rating by Bill Chaney
"Jacki, was great. She exceeded my expectations, she even helped us get our homeowners policy set up in AZ, by recommending an amazing agent. She also saved us money with all the discounts she offered."
We responded:
"Thank you, Bill, for your five-star review and kind words about your experience with us! I am pleased to know that Jacki and the rest of our office were able to give you the support and assistance you needed. Give us a call should you have any further questions! – Chad"
Profile photo of Kari Freeman

Kari Freeman

September 21, 2024

5  out of  5
rating by Kari Freeman
"Jacki talked me through some awesome options for my insurance and pointed me to some discounts."
We responded:
"Hi Kari! Thanks for your amazing feedback on our office! I am glad Jacki, and the rest of the office were able to give you the help you were looking for. Please give us a call with any questions! - Chad"
Profile photo of John Krol

John Krol

September 19, 2024

5  out of  5
rating by John Krol
"Leslie was amazing and has a heart for helping others. She helped me figure out car insurance options for my daughter. Keep up the great work!"
We responded:
"Thanks for your kind review and feedback, John! I am so happy to hear that Leslie, and the rest of our office were able to help you out with your auto insurance and find the best option for you. Please give us a call should you have any questions! - Chad"
Profile photo of Tomm Gayben

Tomm Gayben

September 18, 2024

5  out of  5
rating by Tomm Gayben
"I had such an incredible experience with Chad Radtke’s State Farm office. I recently received a letter in the mail that I didn’t understand, and I was really worried about what it meant. Lindsay and Austin were absolutely amazing! They took the time to walk me through everything step by step, thoroughly explaining the details, and reassured me that there was nothing to worry about. Their patience and kindness made such a difference, and I felt so much more at ease after speaking with them. On top of their helpfulness, the service has always been top-notch, and the team is genuinely dedicated to making sure customers feel comfortable and informed. I can’t thank Lindsay and Austin enough for turning a stressful situation into a smooth, positive experience. Highly recommend this State Farm office for their outstanding support!"
We responded:
"Hi Tomm! Thank you for your outstanding feedback and review on your experience with us! I am so happy that we were able to help you out and that you were so pleased with our services. If there is anything else we can do for you or if you come across any other questions, don’t be a stranger and feel free to give us a call! - Chad"
Profile photo of Lori Schaffter

Lori Schaffter

September 13, 2024

5  out of  5
rating by Lori Schaffter
"Jacki was very efficient and friendly when helping us. She helped get us set up with drive safe & save and saved us lots of money!"
We responded:
"Hi Lori! Thank you for your glowing review on Jacki and the rest of our office! I am so happy that we could give you the help you needed, please give us a call with any other questions! - Chad"
Profile photo of Doug Nobel

Doug Nobel

September 9, 2024

1  out of  5
rating by Doug Nobel
"I have state farm &they will not send a adjuster out to my shop to look at the car it's been in an accident they say I'm to far away"
We responded:
"Thanks Doug. We reached out a few times to figure out how to help with your situation. Please give us a call back to discuss. "
Profile photo of Adrienne Bond

Adrienne Bond

September 4, 2024

1  out of  5
rating by Adrienne Bond
"Absolutely awful. You can’t get a call back regarding your policies that are incorrect. You can’t get a call from an adjuster. When you call multiple times you get a kid answering asking you if you’re calling about policies that don’t exist for a business that no longer exists. A vehicle was taken of when holding July - somehow it’s magically back on the policy this month. But again - can’t get a call back to fix it. We’ve been with this office 25 years because we liked yay local small business feel but it’s done nothing but go downhill since Judy left a few years ago. I’ve requested numerous call backs from Chad thinking since he owns it he will be able to best assist us. Finally looking at reviews, it appears the only way to get a response from him is to leave a review. 🥴"
We responded:
"Adrienne, thank you for your feedback. I apologize for your poor experience, we hold ourselves to a higher standard than this, and we did not hit the mark this time. I want to try and rectify this problem and give you the help you were expecting from us. If you could, please give me a call or stop in so we can discuss this situation further and so I can have more details on what happened. Again, I am very sorry your experience with us was like this. - Chad"
Profile photo of Erica Boroian

Erica Boroian

August 23, 2024

5  out of  5
rating by Erica Boroian
"Chad is extremely helpful and goes above and beyond for his customers. I’m happy he includes rental cars with his policies!"
We responded:
"We appreciate your feedback, Erica, and I am glad that we were able to help you out with your insurance needs. Give us a call with any questions or concerns! - Chad"
Profile photo of Melody Zeman

Melody Zeman

August 23, 2024

5  out of  5
rating by Melody Zeman
"Chad is reliable !!"
We responded:
"Hi Melody! We appreciate your lovely feedback on your experience with us! I am glad we were able to provide you with the help you needed, and feel free to reach out with any questions. - Chad"
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Susan Bauer

August 12, 2024

5  out of  5
rating by Susan Bauer
"Jacki Jacki was extremely helpful with all my insurance needs. A very painless experience. Thanks"
We responded:
"Susan, thank you for your kind review of Jacki and our office! I am pleased to hear that we were able to help you out and make this process a little less painful for you. If you need anything going forward, give us a call! - Chad"
Profile photo of Stef Jorenby-Behling

Stef Jorenby-Behling

July 26, 2024

1  out of  5
rating by Stef Jorenby-Behling
"Can never get ahold of anyone. Have to call multiple times and half the time they don’t even know what they are talking about. Been with him for 12 years. Changing agents"
We responded:
"Thank you for your feedback, Stef. We do our best to service every customer and help them however we can. I am sorry that you didn’t get the experience that you were looking for and I want to try to remedy that. Please give my office a call and let's work together - Chad"
Profile photo of Lyle Bemis

Lyle Bemis

July 13, 2024

5  out of  5
rating by Lyle Bemis
"Mary is always courteous thoughtful, knowledgeable, kind, polite, cheerful, efficient and just an all around sweet person. An Excellent individual to serve as an outstanding representative specifically for your agency and for State Farm Insursnce company in general! Thank you, Mary, for your always excellent service."
We responded:
"Thank you Lyle. Mary’s been a great asset with her knowledge on small business needs and life insurance."
Profile photo of Deb H

Deb H

July 6, 2024

5  out of  5
rating by Deb H
"The staff is very friendly and quick"
We responded:
"Thank you Deb. I appreciate your comments. "
Profile photo of Austin LePage

Austin LePage

June 7, 2024

5  out of  5
rating by Austin LePage
"I enjoy the boat insurance because you are able to make it seasonal for the warm weathers here! Chads also very understanding"
We responded:
"Thank you for the fantastic review, Austin! I'm really glad to hear that you're happy with our boat insurance options. It's my pleasure to help personalize our services to what works best for you. Enjoy the beautiful weather and all your adventures on the water. Remember, I'm here whenever you need assistance or have any questions. Happy boating! - Chad"