Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kari Freeman

Kari Freeman

September 21, 2024

5  out of  5
rating by Kari Freeman
"Jacki talked me through some awesome options for my insurance and pointed me to some discounts."
We responded:
"Hi Kari! Thanks for your amazing feedback on our office! I am glad Jacki, and the rest of the office were able to give you the help you were looking for. Please give us a call with any questions! - Chad"
Profile photo of John Krol

John Krol

September 19, 2024

5  out of  5
rating by John Krol
"Leslie was amazing and has a heart for helping others. She helped me figure out car insurance options for my daughter. Keep up the great work!"
We responded:
"Thanks for your kind review and feedback, John! I am so happy to hear that Leslie, and the rest of our office were able to help you out with your auto insurance and find the best option for you. Please give us a call should you have any questions! - Chad"
Profile photo of Tomm Gayben

Tomm Gayben

September 18, 2024

5  out of  5
rating by Tomm Gayben
"I had such an incredible experience with Chad Radtke’s State Farm office. I recently received a letter in the mail that I didn’t understand, and I was really worried about what it meant. Lindsay and Austin were absolutely amazing! They took the time to walk me through everything step by step, thoroughly explaining the details, and reassured me that there was nothing to worry about. Their patience and kindness made such a difference, and I felt so much more at ease after speaking with them. On top of their helpfulness, the service has always been top-notch, and the team is genuinely dedicated to making sure customers feel comfortable and informed. I can’t thank Lindsay and Austin enough for turning a stressful situation into a smooth, positive experience. Highly recommend this State Farm office for their outstanding support!"
We responded:
"Hi Tomm! Thank you for your outstanding feedback and review on your experience with us! I am so happy that we were able to help you out and that you were so pleased with our services. If there is anything else we can do for you or if you come across any other questions, don’t be a stranger and feel free to give us a call! - Chad"
Profile photo of Lori Schaffter

Lori Schaffter

September 13, 2024

5  out of  5
rating by Lori Schaffter
"Jacki was very efficient and friendly when helping us. She helped get us set up with drive safe & save and saved us lots of money!"
We responded:
"Hi Lori! Thank you for your glowing review on Jacki and the rest of our office! I am so happy that we could give you the help you needed, please give us a call with any other questions! - Chad"
Profile photo of Doug Nobel

Doug Nobel

September 9, 2024

1  out of  5
rating by Doug Nobel
"I have state farm &they will not send a adjuster out to my shop to look at the car it's been in an accident they say I'm to far away"
We responded:
"Thanks Doug. We reached out a few times to figure out how to help with your situation. Please give us a call back to discuss. "
Profile photo of Adrienne Bond

Adrienne Bond

September 4, 2024

1  out of  5
rating by Adrienne Bond
"Absolutely awful. You can’t get a call back regarding your policies that are incorrect. You can’t get a call from an adjuster. When you call multiple times you get a kid answering asking you if you’re calling about policies that don’t exist for a business that no longer exists. A vehicle was taken of when holding July - somehow it’s magically back on the policy this month. But again - can’t get a call back to fix it. We’ve been with this office 25 years because we liked yay local small business feel but it’s done nothing but go downhill since Judy left a few years ago. I’ve requested numerous call backs from Chad thinking since he owns it he will be able to best assist us. Finally looking at reviews, it appears the only way to get a response from him is to leave a review. 🥴"
We responded:
"Adrienne, thank you for your feedback. I apologize for your poor experience, we hold ourselves to a higher standard than this, and we did not hit the mark this time. I want to try and rectify this problem and give you the help you were expecting from us. If you could, please give me a call or stop in so we can discuss this situation further and so I can have more details on what happened. Again, I am very sorry your experience with us was like this. - Chad"
Profile photo of Erica Boroian

Erica Boroian

August 23, 2024

5  out of  5
rating by Erica Boroian
"Chad is extremely helpful and goes above and beyond for his customers. I’m happy he includes rental cars with his policies!"
We responded:
"We appreciate your feedback, Erica, and I am glad that we were able to help you out with your insurance needs. Give us a call with any questions or concerns! - Chad"
Profile photo of Melody Zeman

Melody Zeman

August 23, 2024

5  out of  5
rating by Melody Zeman
"Chad is reliable !!"
We responded:
"Hi Melody! We appreciate your lovely feedback on your experience with us! I am glad we were able to provide you with the help you needed, and feel free to reach out with any questions. - Chad"
Profile photo of Susan Bauer

Susan Bauer

August 12, 2024

5  out of  5
rating by Susan Bauer
"Jacki Jacki was extremely helpful with all my insurance needs. A very painless experience. Thanks"
We responded:
"Susan, thank you for your kind review of Jacki and our office! I am pleased to hear that we were able to help you out and make this process a little less painful for you. If you need anything going forward, give us a call! - Chad"
Profile photo of Stef Jorenby-Behling

Stef Jorenby-Behling

July 26, 2024

1  out of  5
rating by Stef Jorenby-Behling
"Can never get ahold of anyone. Have to call multiple times and half the time they don’t even know what they are talking about. Been with him for 12 years. Changing agents"
We responded:
"Thank you for your feedback, Stef. We do our best to service every customer and help them however we can. I am sorry that you didn’t get the experience that you were looking for and I want to try to remedy that. Please give my office a call and let's work together - Chad"
Profile photo of Lyle Bemis

Lyle Bemis

July 13, 2024

5  out of  5
rating by Lyle Bemis
"Mary is always courteous thoughtful, knowledgeable, kind, polite, cheerful, efficient and just an all around sweet person. An Excellent individual to serve as an outstanding representative specifically for your agency and for State Farm Insursnce company in general! Thank you, Mary, for your always excellent service."
We responded:
"Thank you Lyle. Mary’s been a great asset with her knowledge on small business needs and life insurance."
Profile photo of Deb H

Deb H

July 6, 2024

5  out of  5
rating by Deb H
"The staff is very friendly and quick"
We responded:
"Thank you Deb. I appreciate your comments. "
Profile photo of Austin LePage

Austin LePage

June 7, 2024

5  out of  5
rating by Austin LePage
"I enjoy the boat insurance because you are able to make it seasonal for the warm weathers here! Chads also very understanding"
We responded:
"Thank you for the fantastic review, Austin! I'm really glad to hear that you're happy with our boat insurance options. It's my pleasure to help personalize our services to what works best for you. Enjoy the beautiful weather and all your adventures on the water. Remember, I'm here whenever you need assistance or have any questions. Happy boating! - Chad"
Profile photo of Willie Filian

Willie Filian

June 5, 2024

5  out of  5
rating by Willie Filian
"I have been a Chad Radtke (Huntley Office) customer for a long time. Chad is an outstanding person and has always treated me well. I recently attempted to add a couple of vehicles to my State Farm policy. I ultimately spoke to 3 different State Farm employees for quotes and direction in regards to getting my vehicles added as my policy with another carrier was waiting for me to renew. It became a bit frustrating waiting for emails/responses from any of the three with whom I had spoken with. Finally, on the day my policy with the other carrier was expiring, I spoke with State Farm agent, Leslie Gonzalez. Leslie was fantastic. She gave me quotes, answered all of my questions, gave me options, and got me a great rate. She was very polite, professional, and understanding of my urgency to have coverage for my vehicles. I highly recommend State Farm and contacting Leslie!"
We responded:
"Thank you so much for sharing your experience with us! Hearing about the fantastic service you received from Leslie is truly rewarding. At State Farm, we strive to make sure that each of our Good Neighbors feels supported and valued, especially when time is of the essence. We apologize for any delays you encountered initially but are delighted that Leslie could assist you effectively and efficiently. Your recommendation means the world to us, and we look forward to continuing to serve your insurance needs. Drive safely and welcome to the State Farm family! - Chad"
Profile photo of Jack Tabb

Jack Tabb

June 1, 2024

5  out of  5
rating by Jack Tabb
"High quality insurance agency, staff is very nice and takes care of you well."
We responded:
"Thank you so much for your awesome review, Jack! It’s great to know that you felt well taken care of—it's what we strive for every day. Our team is over the moon knowing that our efforts made a difference for you. Here’s to continuing to serve you with the high quality and care you’ve come to expect! - Chad"
Profile photo of Nick Klaczek

Nick Klaczek

May 31, 2024

5  out of  5
rating by Nick Klaczek
"Great insurance agency. The team there is always very nice and always helping."
We responded:
"Thank you Nick, I appreciate the great comments. We look forward to working with you."
Profile photo of Lukas LePage

Lukas LePage

May 30, 2024

5  out of  5
rating by Lukas LePage
"Really enjoy the friendly atmosphere of Chad Radtke Agency, very helpful and guiding. I have car insurance but am looking to expand as I get going"
We responded:
"Thanks Lukas, Car Insurance is an important foundation of your insurance coverage. We look forward to expanding with you as your needs expand. Chad"
Profile photo of Quinn lepage

Quinn lepage

May 30, 2024

5  out of  5
rating by Quinn lepage
"I enjoy my car insurance through chad radtke! Hes so reliable and organized!"
We responded:
"Quinn, Thanks for your trust in your agency for your car insurance. We will work hard to service your needs, reach out to us by text, email or phone anytime. You know we have Jake standing by. :-) Chad"
Profile photo of William LePage

William LePage

May 27, 2024

5  out of  5
rating by William LePage
"Chad is an understanding Agent, and am happy that my boat is insured through SF"
We responded:
"William, thank your awesome review! I'm delighted to hear that you're happy with your boat insurance and the service I've provided. It's my goal to make sure you have the coverage and support you need. Feel free to contact my office if you have any questions. Safe travels on your boating adventures! - Chad"
Profile photo of Melanie Simon

Melanie Simon

May 26, 2024

5  out of  5
rating by Melanie Simon
"Chad offers great renter’s insurance in De Pere, Wisconsin. Him and his staff are very helpful."
We responded:
"Thank you so much, Melanie, for your kind words! It means a lot to hear that you had a great experience with our renters insurance services. My team and I are here to help and make sure that you feel supported. If you ever further questions or require assistance again soon, please let us know. Thanks again for choosing us! - Chad"
Profile photo of Pierce Miller

Pierce Miller

May 24, 2024

5  out of  5
rating by Pierce Miller
"Great renters insurance in downtown Chicago. Office staff is very helpful. I really appreciated Austin and Nick’s help."
We responded:
"Thank you for your fantastic review, Pierce! We're delighted to hear that you had a great experience with our renters insurance. It's wonderful to know that Austin and Nick were so helpful. Your feedback motivates us to continue delivering top-notch service. If you need anything else, we're here to help. Thanks again for your support! - Adalie"
Profile photo of Matt Dlugopolski

Matt Dlugopolski

May 16, 2024

1  out of  5
rating by Matt Dlugopolski
"I have had renters insurance through Chad’s insurance company for 2 years. After being robbed outside my apartment, my renters insurance paid out for my lost belongings. 2 months later I received a letter through the mail stating that my renters insurance has been terminated and that I need to find a new insurance company. No phone call, no explanation, just terminated."
We responded:
"Sorry to hear this. Give us a call and we’ll be happy to help. I’m glad your claim was taken care of. 224-569-4500"
Profile photo of Seth Guest

Seth Guest

May 12, 2024

5  out of  5
rating by Seth Guest
"Great renters insurance in blue springs!"
We responded:
"Thank you for the review, Seth! We're very happy to hear that you found our renters insurance in Blue Springs spot-on. Your confidence is our top priority, and we’re here to keep it that way—rain or shine! Thank you for choosing us! - Chad"
Profile photo of Dan D

Dan D

April 30, 2024

5  out of  5
rating by Dan D
"Been my agent for years. Saved me a lot of money. Great agent"
We responded:
"Thank you Dan. I appreciate it. We appreciate you as well. "
Profile photo of John Pasala

John Pasala

April 16, 2024

5  out of  5
rating by John Pasala
"Jacki, thanks for all your help. And alll the time you spent with me. You did a good job getting my accounts up to date."
We responded:
"Thank you so much for your kind review, John! It’s great to know that Jacki was a pleasure to work with and assisted you in getting your accounts up-to-date. We aim to provide personalized service, and it's wonderful that you had a positive experience with us. If you have questions or need assistance in the future, please don't hesitate to ask. We’re here to help! - Chad"